Careers at Towing Fulshear
Welcome to the Careers page for Towing Fulshear. We’re a locally owned towing and roadside assistance company serving drivers with towing, emergency towing, 24 hour towing, flatbed towing, roadside assistance, jump start service, tire change service, winch out, and stuck vehicle recovery.
If you like helping people, don’t mind getting your hands a little dirty, and want a stable job with real growth potential, you might be a great fit for our team.
On this page, you’ll learn:
- Who we are and how we work
- The types of positions we hire for
- What we expect from our team members
- What you can expect from us as an employer
We’re always interested in talking to hardworking, reliable people who are ready to build a long-term career in the towing industry.
Why Work at Towing Fulshear?
A Career Helping People Every Day
Most of our customers call us on one of the worst days of their week: a breakdown, a flat tire, a dead battery, or a vehicle stuck in a ditch. When you work with us, you become the person who shows up, calms the situation, and gets them safely back on track.
You’re not just “driving a tow truck” – you’re providing a real service to your community and often turning someone’s stressful moment into a big relief.
Local, Family-Style Company Culture
We’re a local business, not a big chain. That means:
- You’re known by your name, not a number
- You have direct access to management and owners
- Your ideas and feedback are heard
- We support each other and work as a team
Professionalism matters to us, but we also keep things friendly and down-to-earth.
Stable Work and Room to Grow
The need for towing and roadside assistance never really goes away. As long as there are cars on the road, there will be a need for people like us.
As our company grows, we look for ways to promote from within. If you start as an entry-level driver or roadside tech and show initiative, there are opportunities to:
- Take on more responsibility
- Learn advanced recovery and flatbed skills
- Move into dispatch, training, or supervisory roles
What We Do
Towing Fulshear offers a full range of towing and roadside services. Our team members are involved in:
- Light-duty towing
- Emergency towing
- 24 hour towing
- Flatbed towing
- Roadside assistance
- Jump start service
- Tire change service
- Winch out and stuck vehicle recovery
Because we provide 24/7 service, we hire people who can work a variety of shifts, including nights, weekends, and holidays. In return, we do our best to create fair schedules and predictable routines.
Core Positions at Towing Fulshear
Tow Truck Driver – Light Duty & Flatbed
As a Tow Truck Driver, you are the face of Towing Fulshear. You respond to dispatch calls, assist customers on the roadside, and safely transport vehicles.
Job Description
Typical duties include:
- Operating light-duty and/or flatbed tow trucks
- Responding to roadside calls, accidents, and breakdowns
- Loading, securing, and transporting vehicles safely and carefully
- Providing roadside assistance such as jump starts and tire changes
- Performing winch outs and stuck vehicle recovery when required
- Communicating clearly with dispatch and customers
- Completing basic paperwork or digital job reports
- Keeping your truck clean, organized, and in good working order
You’ll work both independently on the road and as part of a larger team that includes dispatchers and other drivers.
Qualifications
We look for:
- A valid driver’s license with a clean or acceptable driving record
- Experience driving larger vehicles or tow trucks is a plus, but not always required
- Comfort working outdoors in various weather conditions
- Ability to safely lift, push, and pull equipment and vehicle components
- Strong attention to safety, including use of cones, vests, and proper procedures
- Good communication and customer service skills
- Ability to stay calm and professional in stressful or emotional situations
We provide training on our specific equipment, safety procedures, and service standards. Mechanical or automotive knowledge is helpful but not mandatory.
What We Offer Tow Truck Drivers
- Competitive pay based on experience and performance
- Opportunity for overtime and additional shifts
- Training in towing, flatbed operation, and recovery techniques
- A supportive, team-first work environment
- Clear expectations and consistent standards so you know how to succeed
Roadside Assistance Technician
As a Roadside Assistance Technician, your job is to help drivers who are stuck but may not need a full tow. You’re often the first person on scene and can solve many problems quickly.
Job Description
Your day-to-day may include:
- Jump start service for dead or weak batteries
- Tire change service for flats or damaged tires
- Helping with lockouts (if applicable to your role and training)
- Fuel delivery for stranded drivers who have run out of gas
- Simple assessments to determine if a tow is needed
- Clear communication with customers about what you’re doing and why
- Reporting job details and outcomes to dispatch
You’ll need to be comfortable working in parking lots, on the side of the road, in driveways, and in all kinds of weather.
Qualifications
We value:
- A valid driver’s license and reliable transportation
- Basic understanding of vehicles and simple roadside fixes
- Willingness to learn our procedures and tools
- Good problem-solving skills and patience with customers
- Ability to work safely around traffic and moving vehicles
- Strong customer service mindset
Some roadside techs eventually move into tow truck roles after gaining experience. We support that growth when performance and safety standards are met.
What We Offer Roadside Assistance Technicians
- Fair, transparent pay structure
- On-the-job training, including safety and service skills
- The chance to work independently while still being part of a team
- A steady stream of calls so you’re rarely bored
Dispatcher / Customer Service Representative
Our Dispatch and Customer Service team keeps everything flowing smoothly. If you’re good with people and like staying organized, this role may be a good fit.
Job Description
Key responsibilities include:
- Answering incoming calls from customers needing towing or roadside help
- Gathering clear information on location, vehicle, and issue
- Prioritizing and assigning jobs to drivers and techs
- Tracking job progress and updating customers as needed
- Coordinating schedules and managing busy periods
- Keeping accurate records of calls and completed jobs
You are often the first contact a customer has with Towing Fulshear, so a calm, friendly voice and clear communication are critical.
Qualifications
We look for:
- Strong phone and communication skills
- Ability to stay organized in a fast-paced environment
- Basic computer skills and comfort using dispatch software or apps
- Good judgment when prioritizing calls and assigning jobs
- A customer-first attitude and problem-solving mindset
Experience in towing, trucking, or emergency services dispatch is a plus, but not required for the right candidate. We will train you on our systems.
What We Offer Dispatchers
- Stable, year-round work
- Clear processes and training
- Supportive leadership and team communication
- Opportunities to learn more about towing operations
What We Expect From Every Team Member
Safety First, Always
The towing industry can be risky if safety is not taken seriously. At Towing Fulshear, we expect every team member to:
- Follow all safety procedures and traffic laws
- Use the proper safety gear at all times
- Stay aware of surroundings, especially near busy roads
- Report hazards and equipment issues right away
We provide training and guidelines, but safety is a personal commitment as well as a company priority.
Professionalism and Respect
We deal with people who are stressed, upset, or in a hurry. We expect our team to:
- Be polite, patient, and respectful
- Avoid arguing or escalating tense situations
- Treat customers, coworkers, and partners with courtesy
- Represent Towing Fulshear with pride and professionalism
A calm, respectful approach often turns a difficult situation into a positive experience.
Reliability and Strong Work Ethic
Because we operate 24/7, reliability is essential. We look for people who:
- Show up on time and ready to work
- Follow through on their commitments
- Are willing to work evenings, nights, weekends, or holidays when scheduled
- Take responsibility for their truck, tools, and tasks
If you’re dependable and committed, you will do well here.
What You Can Expect From Us
Training and Support
We don’t just hand you the keys and send you out. Towing Fulshear provides:
- Hands-on training in towing, roadside assistance, and safety
- Guidance from experienced drivers and team leaders
- Clear procedures for common jobs and situations
- Support in learning our equipment and technology
We want you to feel confident, prepared, and supported when you’re on the road or on the phone.
Fair Pay and Growth Opportunities
We believe good work should be recognized. While specific pay depends on role and experience, we aim to offer:
- Competitive wages for the local market
- Opportunities for additional earnings based on performance or shifts
- Room for advancement into more specialized or senior roles
We value people who want to build a long-term career with us, not just “another job.”
A Team You Can Count On
Towing often requires teamwork, communication, and trust. At Towing Fulshear, we work hard to create an environment where:
- Drivers, techs, and dispatchers support each other
- Help is available when you run into a tricky situation
- Management is accessible and responsive
- Everyone understands that we succeed together
Is a Career at Towing Fulshear Right for You?
You might be a great fit for Towing Fulshear if:
- You like helping people in real, practical ways
- You’re comfortable working outside and on the road
- You can stay calm and polite under pressure
- You’re serious about safety
- You’re reliable and willing to learn
We’re always interested in meeting responsible, hardworking people who want to grow with a local, community-focused towing company.
If you’re ready to explore a future in towing, emergency towing, 24 hour towing, flatbed towing, roadside assistance, jump start service, tire change service, winch out, and stuck vehicle recovery, we’d be glad to talk to you about joining the Towing Fulshear team.
